Community Questions

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FAQ

Need bus route information?

Contact Customer Service – located on the 2nd Floor West at the El Metro Transit Center at 1301 Farragut Street and can be reached by visiting or by calling (956) 795-2280 or visit our website at elmetrotransit.com

Customer Service Hours of Operation
Monday – Friday =7:00 a.m. to 6:00 p.m.

Applications may be picked up at the Transit Center located at:

Applications may be picked up at the Transit Center located at:
1301 Farragut, Main Lobby
Laredo, Texas 78042
phone: 956-795-2280
between 8:00 a.m. – 5:00 p.m.
Monday thru Friday.

How much does it cost to ride the bus?

Adults $1.50
Students (With valid school ID) $1.25
Children between 5 to 11 years of age $0.50
Senior Citizens 62+ years of age (Peak Hours with El Metro ID) $0.35
Senior Citizens 62+ years of age (Off Peak Hours with El Metro ID) $0.25
Disabled (Peak Hours with El Metro ID) $0.35
Disabled (Off Peak Hours with El Metro ID) $0.25
Elderly Persons, Persons with Disabilities and Medicare Cardholders $ 0.75
Transfers $ 0.25

What are the parking rates and hours for the Parking Facility?

Parking Rates

Each Hour or Portion $2.00
Maximum Per Day $16.00
Overnight (per night) or Lost Ticket $16.00
Monthly (monthly contract agreement required) $60.00

 

Parking Hours
Monday – Sunday
24/7

Parking Garage Contact Information:
Customer Service
1301 Farragut St. 3rd Floor

Hours of Operation
Monday – Friday
8:00 a.m. to 5:00 p.m.
956-795-2280

What are the hours of operation for the Administration offices?

El Metro Transit Center Offices
3rd Floor West
1301 Farragut Street
Laredo, Texas 78042

Office Hours & Contact Information
8:00 a.m. to 5:00 p.m.
phone: (956) 795-2288
fax: 956) 795-2258

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