REASONABLE MODIFICATION POLICY

El Metro Transit is committed to providing safe, reliable, courteous, accessible and user-friendly services to its customers. To ensure equality and fairness, El Metro is committed to making reasonable modifications to its policies, practices and procedure to avoid discrimination and ensure programs and services are accessible to individuals with disabilities. If you need forms in an alternative format you can request them by calling or emailing our customer service at (956)795.2280 or email mserna@ci.laredo.tx.us.