The El Lift Paratransit Service provides shared, origin to destination public transportation to people with disabilities who are unable to use El Metro’s fixed route buses. Paratransit services are a shared-ride service operated with modern, accessible vehicles. Riders who are unable to access vans using steps may use wheel chair lifts.
We are here to provide safe, reliable, dependable, and efficient public transportation for persons with disabilities.
Please review the El Lift Policy and Procedures to familiarize yourself with the El Lift service. If you have questions regarding the EL Lift Paratransit service, please call the El lift Department at 956-795-2290.
Who is eligible to use Paratransit service?
Persons within the city limits of Laredo who are unable because of their disability, to use fixed-route buses and have been verified as eligible by a personnel or designated representative of a qualified social service agency. Final eligibility determination will be made by El Metro.
How can I establish eligibility for El Lift?
Prospective El Lift riders need to fill out the application form and have a physician or other medical professional verify eligibility
Applications may be picked up at:
401 Scott, El Metro Operations Building
between 8:00 a.m. – 5:00 p.m.
Monday thru Friday.
El Lift Service Operation Hours
Monday – Saturday 6 a.m. – 10 p.m.
Sunday 7 a.m. – 8:30 p.m.
El Lift Scheduling Trips
Monday – Sunday 8 a.m. – 5 p.m.
El Lift Administration Hours
Monday – Friday 8 a.m. – 5 p.m.