FAQ
Need bus route information?
Contact Customer Service – located on the 2nd Floor West at the El Metro Transit Center at 1301 Farragut Street and can be reached by visiting or by calling (956) 795-2280 or visit our website at elmetrotransit.com
Customer Service Hours of Operation
Monday – Friday =7:00 a.m. to 6:00 p.m.
Applications may be picked up at the Transit Center located at:
Applications may be picked up at the Transit Center located at:
1301 Farragut, Main Lobby
Laredo, Texas 78042
phone: 956-795-2280
between 8:00 a.m. – 5:00 p.m.
Monday thru Friday.
How much does it cost to ride the bus?
| Adults | $2.00 |
| Students (With valid school ID) | $1.50 |
| Children between 5 to 11 years of age | $0.75 |
| Senior Citizens 62+ years of age (Peak Hours with El Metro ID) | $0.75 |
| Senior Citizens 62+ years of age (Off Peak Hours with El Metro ID) | $1.00 |
| Disabled (Peak Hours with El Metro ID) | $0.75 |
| Disabled (Off Peak Hours with El Metro ID) | $1.00 |
| Elderly Persons, Persons with Disabilities and Medicare Cardholders | $ 0.75 |
| Transfers | $ 1.00 |
What are the parking rates and hours for the Parking Facility?
Parking Rates
| Each Hour or Portion | $2.00 |
| Maximum Per Day | $16.00 |
| Overnight (per night) or Lost Ticket | $16.00 |
| Monthly (monthly contract agreement required) | $60.00 |
Parking Hours
Monday – Sunday
24/7
Parking Garage Contact Information:
Customer Service
1301 Farragut St. 3rd Floor
Hours of Operation
Monday – Friday
8:00 a.m. to 5:00 p.m.
956-795-2280
What are the hours of operation for the Administration offices?
El Metro Transit Center Offices
3rd Floor West
1301 Farragut Street
Laredo, Texas 78042
Office Hours & Contact Information
8:00 a.m. to 5:00 p.m.
phone: (956) 795-2288
fax: 956) 795-2258
